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How do I update my billing information on Ausha (name, address, credit card, etc.)?

Learn how to add a new credit card and update your information on bills (address, VAT identification number).

Written by Sarah

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How to update my registered payment method on Ausha?

To update your payment method, follow these steps 😌🧭:

  1. Click on your name in the top right corner to access your Account and then click on Subscription

  2. Then go to My Billing Space


  • In the Payment method section, click on Add a payment method.

💡 Make sure to check Use as default payment method to update your primary payment method. ✅

💳 On Ausha, only credit card and SEPA Direct Debit payments are available to the general public. If you wish to pay via bank transfer / RIB, If you would like to pay by bank transfer, check out our Ausha PRO plans. ☕️ ☕️


How to update my billing information, including the address and VAT number displayed on my upcoming invoices?

Updating your billing information is also a breeze! 😊 Here's how to do it:

  1. Log in to your Ausha account.

  2. Go to Account, then click on Subscription.

  3. Navigate to your Billing Space.

  4. In the Billing Information section, click on 🖍️ Update Information.

Congratulations, you have successfully added a new credit card.This card will be charged by default on your next payments and you can later on add another card by following the same path again! 🥳

💳 Note: on Ausha, only payment by credit card is available for individuals. If you wish to pay by bank/wire transfer, you will have to select a corporate-level subscription. To learn more and to let us know your company’s needs, please contact us at [email protected]. ☕️


How do I change the name, address, and VAT number on future bills?

To change or add billing information (e.g. VAT number or company address):

  • Log in to Ausha and go to My Account via the menu at the top right of your screen.

  • Then go to the Subscription section and click on My Billing Space

  • From your Billing Space, scroll down to the Billing Information section and click 🖍 Update Information.

You can then update your billing email address, your billing postal address, your phone number, and your tax number. 🙌

🔎 To add a VAT number, go to the Tax number section, click on Identification type, choose your country, and enter your VAT number.

💡 Legally, it is not possible to modify the information on an already issued invoice. All your past invoices are non-modifiable (this is a legal requirement, and no exceptions are possible 🙏).

Adding or modifying your billing information will only take effect on your future invoices.


Can I change the name displayed on my future invoices?

The name that appears on your invoices corresponds to the name on the credit card registered with Ausha. 💳

You cannot modify this name as it is linked to your payment method.

To change the name on your invoices, you need to add a new payment method with the desired name. ✅

💡 You won't be able to modify already issued invoices due to legal reasons. 🙏 The name change will only take effect on future invoices and will not affect those already issued.

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