🎬 In this article 🎬

Case 1: My show is not available on any listening platform (and it never was)

This means that you have not yet activated your podcast’s distribution on listening platforms.

Want to learn how to do so? Head to this article to learn more: “How does my podcast get distributed?” (on listening platforms like Apple Podcasts, Spotify, Deezer, Google Podcasts, etc.). 🚀

Case 2: My show is available on some platforms but not others

To determine why your show is not broadcasting on certain platforms, double-check these conditions are met:

  • Your show contains at least one Public, Published episode (distribution on platforms is not possible if your episodes are all scheduled, draft, private or unlisted).

  • You have activated your show’s broadcast on that platform from your Ausha settings (check out this article to learn more).

  • You have waited the typical waiting period after the first broadcast, outlined in this article (the delay varies from one platform to another).

  • If, after the standard delay has passed, you notice that a listening platform has still not begun broadcasting your show, you should contact them directly.

The fact that your show is available on other platforms means that your show does not have any technical issues – your podcast’s RSS feed is valid and published, public episodes can be read. In this case, the distribution problem is not caused by Ausha nor your podcast, but rather the listening platform itself.

Here are the specific contacts for each platform:

- Apple Podcasts Support

-Deezer Support

- Spotify Support: [email protected]

- SoundCloud Support: [email protected]

- Stitcher Support: [email protected]

Case 3: My show is no longer available on a listening platform where it broadcast before

Has your show disappeared from a listening platform where it was broadcasting correctly before? And other listening platforms are still broadcasting your show with no issues?

The fact that your show is available on other platforms means that your show does not have any technical issues – your podcast’s RSS feed is valid and published, public episodes can be read.

In this case, the distribution problem is not caused by Ausha nor your podcast, but rather the listening platform itself.

In most cases, after 24 hours, your show will be online again. If, after waiting 24 hours, your show still is not available, we recommend you contact the customer support team for that platform:

- Apple Podcasts Support

-Deezer Support

- Spotify Support: [email protected]

- SoundCloud Support: [email protected]

- Stitcher Support: [email protected]

👉 Note: Each platform has its own policy, and they all reserve the right to unilaterally delete a show based on its content (for instance, for a copyright issue), without prior warning. We recommend you to contact the given platform directly to remediate the problem.

That being said, if a platform decides to delete your show, know that your data will remain safely stored by Ausha (you will be able to access all your shows, episodes, descriptions, images, etc. from your Ausha account).

🍿 These articles may also interest you 🍿

Did this answer your question?